How to disable a landline megaphone number. It is possible to refuse a direct number. Cost of the “Second Number” service on one MegaFon SIM card

01.10.2021 Treatment and prevention

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the one you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of a room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the set forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 921 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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An additional city number from Megafon allows you to add a short city number for your home region to your mobile number. Now you can dictate or indicate on your business card your “landline” phone number instead of your mobile phone.

First of all, this service of connecting a virtual city number is aimed at people who are engaged in business, since a short and memorable phone number is more convenient for remembering among clients and among employees of the organization.

A short landline number can be used in advertising campaigns, leaflets and banners, so a potential client passing or driving by can quickly dial the number for further contact.

The convenience of a city number in terms of its quick memorization and recording is not all; for beginning businessmen who do not yet have their own office, the city number indicated in contacts gives seriousness to the new organization, which officially operates as legal entities, because individuals Home telephones are almost never connected.

Another plus is that a virtual city number allows you to receive calls anywhere you are, unlike a landline landline phone. When calling a landline number, calls are routed to your mobile phone number. Therefore, you will not miss a single client even if you leave the office.

How to connect a landline number

To connect a landline number on Megafon, you need to go to a communication center with your passport, they will select a landline number for you and you can connect it to your phone. In this case, the numbers may not match. And if you take a new SIM card with a mobile number and a city number, they will be similar to each other, which will be more convenient for remembering.

Also, to connect a landline number to your mobile, you can call customer support at 0500, a free call.

The city number is selected within the home region, i.e. for Moscow this number will be with code 495, for example, for Ufa with code (347), etc. But within the city, you can still dial a phone number without a code, and you will still get through.

Attention: if you connect an additional city number to an existing SIM card, remember that the number may have already been used previously, and this may have a negative impact. Therefore, before purchasing, check in search engines whether this number is highlighted somewhere, or buy a new SIM card with a similar mobile and landline number.

Price

In addition to cellular services, the subscription fee for using a city number will differ for different regions; here are some examples:

Moscow with code 495 or 499 will cost 495 rubles or 250 rubles
Kazan 98 rub.

You can check the cost for other regions on the official website, or by calling 0500.

Disabling a landline number

Disconnection, as well as connection, occurs when you bring your passport to Megafon’s communication salon, or by calling the support service at 0500.

Service management

To easily manage the service, you can remember or write down the following short commands that need to be entered from the keyboard of your phone.

You can see what landline number you have using *205#

To set up the service, landline number indication, dial *105*1027# (this service shows your landline number on a return outgoing call)

Question answer

To which number should I pay for communications?
The balance must be topped up to the main mobile phone number to which the landline number is linked.

SMS messages
SMS messages can be received even if they are sent to the main phone or to a landline phone.

More detailed information You can look up the local number service from Megafon on the operator’s website, or by visiting your nearest mobile phone store.

A collection of accumulated news: active promotion of number porting “with home delivery”, a mechanism for disabling spam mailings from certain numbers. The unexpected is the return of per-second billing from the beginning of the conversation, at one tariff and in an unusual format. One of the long-awaited things is the emergence of the possibility of refusing a “direct” (city) number while retaining the federal one.

MNP home delivery

MegaFon is actively involved in the MNP process and even began advertising this service, unexpectedly. Actually, all operators participate willy-nilly; by law they are obliged to both release their own and accept other people’s “defectors.” But until April 15, there could be no complaints against cell phone providers regarding the quality of this service, and each of them took advantage of this transition period as they saw fit. Perhaps, MTS showed the greatest conservatism; they “swinged” for a long time and leisurely. Beeline turned out to be a clear leader in the MNP issue, taking the matter seriously literally from the first day. MegaFon has been “swinging” for a relatively long time, but now it is clearly relying on the influx of “foreign” subscribers. According to reviews, over the last month, transferring numbers to MegaFon has been working almost flawlessly, and personal experience has confirmed this.

Now MegaFon has tried to make the service as comfortable as possible, completely saving the future subscriber from visiting the salon. It is enough to fill out all the data on a special page of the website and wait for the arrival of an employee with a SIM card. The service is actively promoted on Twitter, you can read the description. A couple of important quotes:

“Upon arrival, the company’s specialist will check the client’s data with the data specified online, and if there are no errors, the new client will immediately sign the documents and receive a new SIM card. The delivery service is free, except for cases when delivery is carried out outside the city limits. Currently it is available to residents of Moscow, Yekaterinburg, Kazan, Krasnodar, Nizhny Novgorod, Novosibirsk, Perm, St. Petersburg, Samara, Saratov and Ufa."

Despite the declared free cost, you still have to pay the required 100 rubles. You will still have to pay for porting the number, only the delivery service itself is free. Despite the temptation to make an MNP from the couch, I would still advise you not to be too lazy to run into the salon of the previous operator and check the compliance of the passport data. They say that registration is not critical, but the name and numbers of the numbers must match. You will lose about 15 minutes on reconciliation, but you won’t have to go through everything in the second round.

They also began to actively promote the USSD service to determine whether a number belongs to an operator and region. These services are available to all big three“We described it back in early February, but it was probably an unofficial launch. It can also be assumed that the operators have agreed to abandon the almost promised introduction of a special tone-indicator informing the caller that the call is going to a transferred number. If so, then the lively advertising of the USSD service is understandable. In any case, this is a useful thing for those who are afraid of “getting” a toll call on an unexpectedly foreign network.

On-topic reminder. I recently wrote about a convenient application that determines “on the fly” and displays the identity of the number of an outgoing and incoming call, but at the beginning of April the transferred numbers were not yet taken into account in it. Although such a function was stated in the description. Not as abuse, the software itself is well made and useful. But for “calculating” transferred numbers, the USSD command or the TsNIIS page is more reliable.

"SMS control"

Another anti-spam service. Description can be found here, quote:

It is assumed that the service will help get rid of regular spam coming from the same number. You recklessly left your number at a fitness center or store, and then you won’t be able to get rid of the mailings. In principle, the idea is not bad, although as a result of recent campaigns with spam blocking and a sharp increase in prices for spam mailings, spam has become significantly less. But still useful.

And I just had the right object. Something in someone’s system has jammed, and for a year now almost every day I have received a message about the upcoming reissue of a credit card. Which, naturally, has been re-released a long time ago. The bank and MegaFon sent messages to each other, then I persuaded the bank IT specialists to do this, and they even called me with a happy message that the problem had been solved. Alas, they keep coming, and even turning off bank alerts did not help. Agree, an ideal patient for the new SMS control service.

Machine intelligence is a delicate matter. I don’t know how it managed to ignore a bunch of fresh spam and offer a list of two SMS numbers from three weeks ago for blocking. Moreover, with phenomenal jesuitism, it chose exactly those two numbers that cannot be blocked. Considering all the more recent advertising garbage unworthy of attention. Surely there is some kind of logic and reasonable explanation, but I’m too lazy to look for patterns. I also read complaints that advertising SMS from Promo are not included in the list; these are legal mailings paid for by the operator. In general, try it, it won't get worse. What if you get lucky and the number of the hated spammer appears on the proposed list?

Return of the “second by second”?

In the Moscow region, per-second billing was almost completely eliminated even at the time when free incoming calls were introduced and operators were seriously concerned about the impending collapse in profits. I once compiled a list of “tightened screws”; the list was quite long. The fears of the cell phone workers were not justified, and the quarterly financial reports after the introduction of free inboxes turned out to be unexpectedly good, but they did not return the second from the second minute.

There is a popular opinion that per-second billing is unnecessary. They say that the prices for voice communications are low, and we talk for a long time, a second will give microscopic savings. In fact, the savings are quite tangible, according to my estimates, about 25% on average. There is also a psychological factor: for example, choosing between 2.5 and 3 rubles. per minute, 90% of people will prefer 2.5 rubles, although “per second” 3 rubles. actually cheaper.

MegaFon in the capital region has a good per-second tariff “For three” from 1.8 rubles. per minute of any local call, was advertised as three kopecks per second of conversation. And there is an almost duplicate tariff “Everything is simple” from 1.6 rubles/min, but with per-minute billing. “For three” is certainly more profitable, but I have a suspicion that the majority choose “It’s simple”. The option that has appeared on the site is an interesting solution and, perhaps, a warning “bell” about sending “For Three” to the archive. From a marketing point of view, everything looks reasonable: an attractive 1.6 rubles. for the majority and an optional 2 rubles/min for those who soberly assess the benefits of per-second billing.

Why was the option removed from the site after 2 days? For example, they might have decided to archive “For three” first, rather than provoke additional connections to a less favorable tariff for the operator with such an option. They could simply abandon the idea, considering the option useless. The difference in price is exactly 25%, that is, the average subscriber does not win or lose anything, but psychologically 1.6 rubles. look much better. I hope this little mystery will be resolved soon, but for now I would recommend switching from “Everything is simple” to “In three”. The savings are not God knows what, but for the sake of order. Fortunately, changing the tariff at MegaFon is free within one change per month.

Second account as a fuse

Some details of the functioning of the second, content account have been clarified; you can read our review of this new little animal for all operators. After creating a second account, almost all content will be paid only from it. Including SMS and USSD requests for short numbers, subscriptions with content partners with connection via SMS and via the Web, Internet Click, Trava.ru, video portal, MegaFon.TV and other content delights. Lending (going into the minus) is not provided for on the content account; if there is not enough money for the purchase, then the operation will be refused and the write-off will not occur at all. If the main account is financially blocked, then you cannot use money from the additional account to purchase content. And, as far as I understand, during financial blocking you cannot transfer funds from the content account to the main one. That is, using the second account as a cash “stash” will not work.

In my opinion, it is useful and can be recommended for use. It is clear that Trojan programs can be trained to transfer money from the main account to the content account for its subsequent milking, but it is not a fact that thieves will bother with this. The “second account” service is not advertised and is not activated by default; in relative terms there will be few users. It is hardly advisable to develop special Trojan software for the sake of a small number of potential “clients”. Although, who knows...

Tear the ligament

A long-awaited event, MegaFon has opened the opportunity to refuse a direct (city) number, while maintaining a federal one. According to reviews, at the beginning of the year this became possible only with direct numbers belonging to MegaFon itself, but now the majority of those who wish to do so have been allowed to break the direct-federal link.

The decision is absolutely logical. Before the launch of MNP, it was possible to “twist your arms” and retain profitable customers, but now the situation has changed, and a persistent person will still get rid of an expensive “makeweight” by switching to another operator. So it’s better to turn off his direct number yourself upon request and at least not lose the subscriber.

In fairness, I must note that several times I have read upset comments about the lack of transfer of a city number along with a federal one, so this option would also be in demand. But there are clearly more people who want to get rid of direct numbers; in this sense, MNP can be considered a deliverer from “urban slavery.” Perhaps some progress in this direction will appear after the implementation of fixed number portability promised by the Ministry of Telecom and Mass Communications, but the proverb “they wait three years for what was promised” is more than appropriate here.