Smart diagnosis in LG washing machines. Smart diagnostics of LG washing machine – what is it? Smart diagnostics lg download program in Russian

01.10.2021 ethnoscience

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LG Smart Diagnosis APK Description

The LG Smart Diagnosis uses the latest technology to instantly troubleshoot your problems and answer your queries swiftly and conveniently. As well as providing a diagnosis service, it also offers tips & recommendations to maintain your product. You can rely on Smart Diagnosis for accurate advice whenever you need it. LG Smart Diagnosis not only gives you a diagnostic result if you’re experiencing a problem, but it also contains lots of useful information to help you use and maintain your new and existing LG products. - Easy and Convenient Fully functional through your smart phone; no need to explain your product issues. - Fast Solution Instant diagnosis will be sent directly to your smart phone. - Save Money and Time Using this advanced technology will result in you getting an instant answer, which also means there"s no need to wait on the end of the phone for a response - saving you both time and money. - Support Call Center You no longer need to explain complicated and equivocal issues to the call center agent, as Smart Diagnosis will identify your problem ※ Only LG appliances featuring the 'Smart Diagnosis' or 'Tag On' logo provide the Smart Diagnosis function Please check the logo on your. product. Keywords: lg, diagnosis, diagnostic, repair, service, smart, appliance, refrigerator, oven, washing, washer, refrigerator, dryer, nfc, laundry, tip, tag

Smart Diagnosis, a very convenient technology that allows owners of LG washing machines to determine the cause of any malfunction or breakdown. It is enough to install a special software to your smartphone and synchronize it with the equipment, the software will perform diagnostics automatically. We will look at how to use Smart Diagnosis LG in more detail in this review.

The smart program detects more than eighty different faults; all data obtained during the diagnostic process is displayed on the phone screen. To be able to use a similar procedure, download mobile device LG Laundry & DW application, then install it and launch it. I think that this process will not cause any difficulties for a modern person.

The application interface is simple and clear, and it is completely in Russian. Just bring the device to the washing machine, to the place where it says Smart Diagnosis, follow the prompts. The process itself will take about one minute, after which you will see repair recommendations if the breakdown occurred due to your cause, or the data will be sent to the LG service center and professionals will handle the repair.

SmartDdiagnosisLGhow to use without a modern smartphone


To use such a convenient function, you do not have to be the owner of a modern smartphone on which the corresponding application will be installed; any phone is enough. In this case, the diagnostic process will be slightly different.

You don’t need to install any programs or applications, just call the manufacturer’s service center and explain the purpose of your call, that is, “diagnosis using Smart Diagnosis LG.”

When the operator picks up the phone, follow his instructions; you will need to press several buttons on the panel of the LG washing machine to start the diagnostic process. After this, bring your phone to the panel, the place where the Smart Diagnosis logo is displayed. The machine itself will begin to transmit system signals to the operator’s console, where they will be processed.

Based on this data, the cause of the breakdown will be identified and if this is a warranty case, specialists will be sent to you service center LG. If the breakdown was your fault, at least you will receive detailed recommendations on how to fix it.

LG F12U1 washing machines: innovative features and ease of operation

The new items look great. The design is not overloaded with unnecessary details; the wide control panel with touch buttons and an informative display looks modern and presentable. The narrow body allows you to install any of them even in a small bathroom. There are two color options to choose from - white and silver. The control panel in some models is white and looks completely inconspicuous against the background of the body; in others it is contrasting black. The large hatch for loading/unloading laundry with an elegant steel-colored rim enhances the pleasant impression.

All models in the series are equipped with a direct drive system, that is, the drum rotates without a belt and pulley, which extends the life of the equipment and ensures quieter operation of the washing machine. The intelligent washing system allows you to use water economically; only as much water is poured into the tank as is necessary for the loaded amount of laundry, also taking into account the washing temperature. In the event of an unexpected power outage after it has been restored, the cycle does not start again, but continues from the moment it stopped.

6 Motion technology ensures flawless washing in all modes

In turn, LG 6 Motion technology allows for each washing mode to use one optimal drum rotation algorithm or a combination of several algorithms, of which there are six in total (basic rotation, smoothing, reverse rotation, saturation, rocking, torsion). This approach ensures excellent washing results and gentle handling of even the most delicate fabrics.

And, of course, all models in the line have a child lock feature to prevent kids from making unexpected changes to the settings. In addition, the machine door is locked for the entire duration of the washing cycle, and the corresponding indicator on the control panel lights up.

Washing programs

The wealth of washing programs makes it easy to choose the one that is ideal for a particular case. For each of them, you can set parameters at your discretion (water temperature, spin speed, number of rinses) and additional useful options. The setup process is extremely simple, all actions are displayed on the display. The total number of preinstalled programs is the same in all washing machines LG F12U1, but the range is slightly different in models with and without True Steam.

LG F12U1 washing machines boast a wide range of washing programs

The "Cotton" and "Cotton Max" modes are designed for T-shirts, pajamas, underwear and other cotton items, both white and colored, with a medium degree of soiling. Only in these two cycles can the machine be fully loaded - up to 7 kg of dry laundry. The second of them differs in that washing occurs at more high temperature, energy is consumed more economically at maximum load.

The "Everyday Wash" program is only suitable for clothes made from synthetic fabrics that do not require careful handling. The name of the “Mixed Fabrics” mode speaks for itself; it is also not suitable for delicate items. But the “Gentle Wash” cycle was invented specifically for wool and other easily damaged fabrics. All models also have programs for dark and sportswear, large items (quilts, pillows), removing difficult stains on cotton fabrics, and accelerated washing of small quantities (1.5-2 kg) of lightly soiled laundry.

Direct drive inverter motor is reliable and quiet

If you decide to wash your favorite items while your baby is sleeping or at night, it is best to choose the "Quiet Wash" cycle. However, the LG F12U1 models are not particularly loud anyway. As noted above, the LG Inverter Direct Drive inverter motor is not only more reliable and durable, but also operates much quieter, without unnecessary vibrations. Double glazing of the laundry hatch door and automatic speed control help combat excess noise.

In the “Cotton”, “Cotton Max”, “Mixed Fabrics”, “Stain Removal”, “Silent Wash” and some others modes, at the beginning of the cycle the drum rotates slowly for several seconds. At this time, the machine determines the weight of the loaded laundry and the optimal washing time, which is then displayed on the display. My App mode is for new apps that you can download from your smartphone using NFC technology. For example, it is proposed to add a cycle specifically for washing woolen items or baby clothes.

Additional modes

Various options are available for washing programs, for some - all at once, for others - only a few. These include TurboWash, Intensive and Pre-Wash, Extra Rinse, Rinse Hold, Super Rinse, Crease-Free, Preferred and Timer. Models with the True Steam function provide two more options - steam washing and steam treatment.

Using the pre-wash option makes it easier to wash heavily soiled laundry. With a super rinse, at the end of the cycle, items are rinsed with hot water at a temperature of 40 °C. Having decided on all the washing parameters, you can select the “Preferred mode” option by holding the corresponding button, and the settings will remain in the machine’s memory. Next time you won't have to set all the parameters again, just press this option key. “No folds” makes ironing easier and things wrinkle less during the washing process. Intensive washing is not suitable if the laundry is heavily soiled, but for moderately soiled laundry it will be just right.

Steam treatment allows you to freshen things and remove allergens

Steam washing in models with the True Steam function provides better results with less energy consumption and helps to wash heavily soiled clothes, baby clothes, and linens, and steam treatment after spinning helps smooth out wrinkles and give things freshness. Do not use steam to wash items that easily lose color or clothes made from delicate fabrics. The same button on the control panel allows you to select washing and/or steam treatment, it all depends on how many times you press it. You can use one or both of these options for the Cotton and Cotton Max, Casual and Mixed fabric programs. There are also two programs that use steam washing by default. “Hypoallergenic” is designed to remove allergens (pet hair, dust mites). “Refresh” helps in just 20 minutes with the help of steam to tidy up wrinkled and not quite fresh T-shirts, shirts, blouses and other things made of cotton or artificial fabrics, without using detergents or even soaking them in water. At the same time, wrinkles are smoothed out, clothes become clean and fresh again.

TurboWash is an accelerated washing mode, with its help you can wash not too dirty items in just one hour, while consuming 15% less electricity and 40% less water. Saving time and resources occurs through the use of the JetSpray function, that is, spraying water onto the fabric.

In TurboWash mode, washing lasts only one hour

The drum cleaning function helps keep the machine clean and operational, which allows you to get rid of fabric fibers, sand and other water-insoluble particles that settle on its walls. You should start the cleaning mode when the drum is empty; it is recommended to use it at least once every six months. There is a child lock function; you can lock all controls except the “Power” button during washing.

Tag On and Smart Diagnosis

The machine signals the most common errors and problems with messages on the display, for example if the drain hose is clogged, there is a problem with the water level sensor, or the door is simply not closed. The Smart Diagnosis function will help determine the causes of other failures. You can use it in two ways - independently using the program installed on your smartphone, or by calling the LG hotline from any phone.

One of the main features of the new line of LG washing machines is the ability to connect with a smartphone using NFC data transmission technology at close range, which allows you to use Smart function Diagnosis and download new programs. If you have an NFC-enabled phone, download the LG Laundry & DW app on it. When you first launch, you can select the Russian-language menu, although the diagnostic results, at least in the current version of the application, will still be displayed in English. On the control panel of your washing machine, near the "Power" button, you will find a Tag On icon. You need to bring your smartphone to it, having previously activated NFC on it. Now you can load new modes and run diagnostics.

Owners of smartphones with NFC support can load new washing programs into the machine’s memory

To use the diagnostic function, the washing machine must be connected to an electrical outlet, then it is recommended to contact LG Customer Care Center and follow the instructions. First, you will have to press the "Power" button, and then bring the phone (any phone) as close as possible to the Tag On icon. The next step is to press and hold the temperature setting button, within a few seconds the phone will transmit information about the status of the machine in the form of sound signals. The operator will receive data about problems and help you send them for analysis to service support specialists. Ideally, this procedure will help you figure out the problem without calling a technician to your home. True, the technology does not guarantee high accuracy. The success of the diagnosis depends on the quality of signal reception, the presence of extraneous noise in the room, and the acoustics of the room.

You can do without the help of an operator hotline. If your smartphone supports NFC technology, then you can easily diagnose it yourself using the LG Laundry & DW application. The procedure is similar, but you don’t need to call anyone, and the diagnostic results will be displayed on the smartphone screen in less than half a minute. The program recognizes 85 types of faults.

General impression

LG F12U1 washing machines are distinguished by good value prices and functionality. Models in this series look presentable, operate quietly, and are able to use electricity and water economically, while effectively and carefully eliminating contamination. The connection to a smartphone and the fashionable control panel with display and touch buttons give them additional attractiveness in the eyes of lovers of everything modern. The new products are extremely easy to use and have an excellent selection of washing modes for all occasions. Owners of gadgets with NFC support can expand the list of washing programs by downloading new modes through a special application.

Today, a built-in Wi-Fi module can be found not only on a smartphone, laptop or smart TV. Adapters for wireless communication are included various devices– from a vacuum cleaner and coffee maker to a refrigerator and washing machine. Wi-Fi technology provides remote control and a number of other additional functions.

Benefits of Wi-Fi technology

Not every user of household appliances will be able to answer the question of why a refrigerator needs Wi-Fi support the first time. Most do without smart features and remote access. However, the wireless module still has advantages:

  • By setting expiration dates for certain products, you can receive messages from smart technology about the freshness of these products;
  • The temperature of a refrigerator with Wi-Fi can be changed remotely from a smartphone or tablet;
  • Some models perform automatic diagnostics and send a problem code to the service center.

Controlling the refrigerator from a smartphone running Android OS

More functional and expensive versions provide access to online radio stations, allow you to access the Internet and even social networks (if you have a large display), partially replacing a tablet or computer.

Smart “refrigerators” with a wireless communication module independently order products over the Internet or send information about such a need to users.

The built-in software and touch display make it possible to take notes (for example, recipes or household chores). And owners of models with cameras can get a picture of the interior space, remotely monitoring the contents of the refrigerator.

Setting up Wi-Fi on LG refrigerators

A special application will help connect an LG refrigerator with a wireless communication module to a smartphone. You can find it in the online store for the corresponding operating system(Play Market or App Store). Synchronization is performed in the following way:

  1. The LG Smart ThinQ application is downloaded to the phone.
  2. On the device, press the button with the Wi-Fi icon and hold it for several seconds.
  3. Once the wireless network symbol on the home appliance has stopped flashing and started to glow continuously, the setup is complete.

Application for managing LG smart refrigerators

Thanks to the same application, with mobile phone you can control various types of “smart” LG brand equipment. These include washing machines, ovens, and robotic vacuum cleaners. Using LG Smart ThinQ and equipment with a Wi-Fi module allows you to create a real “smart home”.

Popular refrigerator models with Wi-Fi

The range of devices with wireless communication is quite large - a suitable option can be found in almost any price category. The most popular models include:

  • VioMi Smart Refrigerator iLive Four Door – from Chinese brand Xiaomi. This is a model with a 10-inch display, built-in speakers (for hands-free calling when synchronized with a smartphone) and the function of ordering products online. The touch screen can be used as a tablet and even a light switch. The volume of the internal space of the refrigerator compartment is 288 liters, the freezer compartment is 70 liters.

Viomi Smart Refrigerator iLive Four Door in the kitchen interior

  • Two models from LG - LG GA-M549ZMQZ and LG GA-M429SARZ. They differ mainly only in size - 368 liters and 302 liters, respectively. Each can connect to the home network and allows the user to control the contents of the freezer. Both options are different stylish design and have a small screen at the top of the body. Installing the LG application on your smartphone makes it possible to self-diagnose faults - if a breakdown occurs, the equipment sends a message to the owner and to the nearest service center.

  • KGN39AI35 from BOSCH is a model that allows you to store up to 87 liters of food in the freezer and up to 279 liters in the refrigerator. When connected to the Home Connect system using a Wi-Fi module, the refrigerator can be controlled remotely, adjusting the temperature for each compartment.

Samsung Family Hub is not a popular model, but is a representative of a series of refrigerators running Tizen OS and having the functionality of a full-fledged tablet computer.

The list of advantages of the technology includes a 21.5-inch touch display, additional controls on the body, and several cameras for reviewing products. The owner of the model can order products online by paying with a card directly from the refrigerator screen. With Samsung Family Hub you can surf the Internet (there is a built-in browser), watch videos and listen to music, but the only drawback is the high price, exceeding $5,000.

Smart technology Samsung Family Hub

Refrigerators with wireless communication modules are a relatively new type of technology that simplifies the storage and purchase of products. The advantages of such models are obvious - and more and more options with a decent set of functions are appearing on the domestic market. The cost of such devices is higher than that of conventional refrigerators, but not so much as to refuse the purchase because of this.